If you have a question about our products and services that’s not on our FAQ list below, contact the GoMedia Team for more information and our team will be more than happy to help.
FAQ quick links
Getting started with your GoMedia website is the easiest and fuss-free way to get your website online in an instant.
Simply select the package that’s right for you from our Pricing page and you’ll be taken to GoMedia’s secure, SSL certified shopping cart to select a domain name and complete our fast checkout process.
Get your complete website in four simple steps.
Want to know more? Visit our Package page for detailed information about our range of InstantWeb Packages.
You can transfer you existing domain to your new website purchased through GoMedia. Simply follow the prompts to add you domain name information through the shopping cart process.
You will also need to update your nameservers for the domain with your domain registrar, see Domain Management from our tutorial index to learn how to do this with on of the more popular domain registrars.
WordPress is an open source online publishing platform that also works as an impressive Content Management System (CMS). WordPress is used world wide as a stable website and blog publishing application powered by PHP and MySQL. It has many features including a plug-in architecture and a templating system.
The core software is built by hundreds of community volunteers, and when you’re ready for more expansion, there are thousands of plugins and themes available to transform your site into almost anything you can imagine. Being open source also gives you the possibility to customise your website and Content Management System (CMS) in anyway you wish to suit you and your business needs.
There’s no need to worry if you’ve never touched a website or editied anything before. GoMedia’s InstantWeb Package provides comprehensive WordPress tutorials and support from our qualified Support Team to help you every step of the way. You’ll also be backed by one of the biggest communities on the web with WordPress support, so you’ll have the support and reassurance as you grow your website and presence on the internet.
With Australian Domains (.com.au, .net.au, .org.au) there are a few requirements that you may need to be aware of. First of all, the policy on Australian Domains require that you register an Australian domain for a minimum of 2 years, this is unfortunately why Australian domains are not able to be included free in our InstantWeb Package. In addition to that you will also need to be able to provide an Australian business or company name and business or company number upon registration. It may say like a little more effort then say just a standard .com domain, however if you are targeting Australian based consumers it is definitely worth the extra effort.
No. There are no restrictions with GoMedia website hosting versus standard hosting. In fact, you may find that GoMedia hosting offers more features in terms of hosting tools then most other standard hosting services.
Yes, we can host an unlimited amount of your exsiting websites for you!
Contact the GoMedia Support Team to discuss your website hosting needs.
You can pay through our SSL certified, secure shopping chart and check out using valid credit/debit card or Paypal methods.
Here at GoMedia, we strongly believe in providing support of the best possible quality. We also aim to provide support in the swiftest possible time frame. Our hours of support are, although not limited to:
Monday to Friday – 8:00 am to 5:00pm AEST).
Closed – Saturday to Sunday and public holidays (or where possible, expect response within 24 hours)
We have also put a lot of effort into our support area, including an extensive video library and article knowledgebase. So be sure to check through there for answers without delay.
Yes, .com.au (as well as .org.au & .net.au) domains are available in the InstantWeb Package. Only those with a registered ABN (Australian Business Number) are able to purchase a .com.au domain name in accordance with the Australian Government’s website standards. You can also purchase any other domain extension including .com, .org, .net, .info, .biz etc. without a ABN number.
Absolutely not! There are no hidden costs at any stage with our Website Packages or individual services.
Providing you continue hosting your website with us, you will not need to do anything about your hosting and domain registration after the first 12 months, only cover the additional cost to maintain the your website and technical support needs.
If you would like to cancel your account, please inform us prior to your 12 month period expiring and you will not be billed for the following 12 months.
GoMedia is an Australian born and based company who specialise in one website package that delivers a complete website solution that meets the needs of businesses, organisations and individuals. Instead of offering a range of substandard website products, we’ve bundled the ultimate website package into a competitive and affordable price that saves you time and money, meaning you get your business or personal website online instantly.
You can get to know all of us here at the GoMedia Team and our GoMedia family on our about us page.
Why not?! We believe so strongly that our Packages will be the perfect solution for your business, organisation or personal needs. And it doesn’t stop there.. you can purchase a GoMedia package and use it for any type of need or occasion including -
- Any size or type of Business or Company
- Personal or professional blogs
- Portfolio or showcases e.g Photography, art, design, etc.
- Social events
- Weddings
- Community groups, events or fundraisers
- Non-profit organisation
- Resume or CV
- Real Estate listings
- Special occasions e.g Birthdays, anniversaries, etc.
So much so that we support our product with a 30 day money back guarantee! Please check out refund policy for full details.
If you have any questions or hesitations about our Packages or services, please contact one of our amazing staff at the GoMedia office and we’ll be happy to speak with you about your needs.
Absolutely! Our Website Packages is perfect for anyone anywhere in the world. There is no restrictions to what country you are located in to purchase this outstanding product. Please note that the prices and ongoing annual hosting and domain registration fees are quoted in Australian Dollars (AUD).
