How can we help you?

Welcome to the GoMedia Support & Knowledge Base. You’ll find step by step tutorials, videos, user manuals and guides to help you grow and build your website without limits. Before contacting our support team, look through our knowledge base as most answers can be found to your questions here.

Pre-sales Questions

Do you have any questions before you get started with GoMedia?

Existing Clients

Setting up and building the foundations of your website with step by step support.

Get Started

Client Area

Log into your GoMedia to update your details, raise a ticket or make a payment.

Access your account

FAQ's

Got a question? Check out our FAQ section for common questions and quick answers.

Find out

Email Support

Raise a support ticket for all general enquires, sales, billing and account support.

Email Us

Support Videos & Tutorials

Videos and tutorials that will get you up to speed on all aspects of your website.

Watch now

Website Management Packages

We understand that building and managing a website can be time consuming. We offer a range of affordable Website Management Packages that allow you to give control to our team to manage and support your website for you giving you more time to take care of the important things.

Tailored Business Solutions

We offer fully managed support packages tailored for businesses who are looking for ongoing management of their website or web related service. Contact our team today to find out more about how we can be your virtual web team.