At GoMedia we strive to deliver products and services that will meet your needs and keep you satisfied.

We do understand though that sometimes you can change your mind, and given this we like to offer a 30 day money back guarantee on any purchases you make with us from the date of purchase.

A couple of pretty fair exclusions to a full 30 day refund include the following:

• Refunds are not available for domain name registrations, renewals and transfers. This is due to the administrative costs associated with each of these processes. View list of domain price list.
• Refunds will not be given for any quality customisation work done by one of our staff; including, yet not limited to logo design, header design, theme customisation, social media management, brand management, website customisation and content management.

You also may like to know that GoMedia’s refund policy is in addition to your statutory rights under the Trade Practices Act and similar laws.

In some cases, if required we may need to request written authorisation in order to fully process product refunds.

If you would like any more information or have any questions regarding our refund policy, please don’t hesitate to contact our team here at GoMedia.